no phone call. so went in this lunchtime. this was a bit better, they phoned someone in my presence (and didn't get anywhere). bloody useless, them and me both. there seems to be some problem in that the landlord is hard to get hold of, or wanted to arrange for the
blinds to be done independently of the letting agency. well, i told them if it took much longer i would want to put curtains up. need more anger.